State Security Services Ltd. ensures the recruitment, training, and development of skilled, responsible, and honest security personnel through a structured process. Our goal is to uphold the highest standards of professionalism and integrity. Below are the key steps and criteria we follow to achieve this:
Guard Selection and Development Process:
- Comprehensive Training:
- All guards are trained at our dedicated Training Academy by experienced ex-military instructors.
- Security Verification:
- A thorough background check is conducted by our recruitment officers, supervisors, and team members.
Guard Classification and Qualifications:
- Premium Guards: Above HSC (Higher Secondary Certificate) qualification.
- A-Grade Guards: SSC (Secondary School Certificate) qualified.
- B-Grade Guards: Below SSC, but must have completed at least class 8.
Supervisory Standards:
- Supervisors are either ex-military personnel (sergeants/corporals) or experienced civilian staff with a minimum of SSC qualification.
Physical and Personal Requirements:
- Height: Minimum of 5’2″.
- Age: Between 18 and 50 years.
- Physical Fitness: All personnel must meet the required physical fitness standards.
Training Process
- Recruitment and Training Center:
- Newly recruited guards receive training at the company’s dedicated training center under the guidance of retired Army personnel.
- Training Duration:
- The training program spans 5 to 10 days, ensuring guards are well-prepared for their responsibilities.
Broad Training Syllabus:
- Discipline and Presentation: Saluting, drill, turnout, and bearing.
- Professional Conduct: Post and reception behavior.
- Physical Preparedness: Fitness training for endurance and strength.
- Role-Specific Duties:
- General responsibilities for different types of posts.
- Document management.
- Visitor handling and vehicle inspection.
- Emergency Management: Crowd control and firefighting.
Facilities Provided to Security Guards:
- Free accommodation.
- Competitive and regular salary.
- Opportunities for promotions and career growth.
Duties of Security Guards:
- Alertness and Protection:
- Guards must remain vigilant to protect premises from trespass, theft, burglary, or destruction.
- Compliance with Contract:
- Guard deployment will match the contract schedule.
- Threat Reporting:
- Any potential security threats must be reported promptly to the client.
- Client Guidance:
- Guards perform duties based on client instructions and within the framework of their assigned roles.
- Complaint Handling:
- All complaints are addressed immediately by the duty officer, ensuring quick resolution.
- Supervision:
- Guards are subject to regular checks and surprise inspections by company supervisors and officers.
- Guard Replacement:
- In case of a guard’s absence, immediate replacement is arranged unless resolved by local administration
- Duty Scheduling:
- Duty schedules are shared with the client monthly and updated weekly for smooth coordination.